Privacy Policy

 

This privacy policy sets out what personal information we receive, how we use it and under what circumstances, if any, we will share it with other third parties.


We abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which comes into effect on 25th May 2018. We are committed to keeping buyers’ personal information secure and confidential.

For the purposes of the General Data Protection Regulation (“GDPR”) and UK Data Protection Act, the controller is Natural Krafts.

HOW WE COLLECT YOUR INFORMATION

We may collect your personal information in a few ways, these include: Directly from you, when you fill in an account application form, when you make enquiries on our website, when you provide information on orders sent to us, from Amazon.co.uk and/ or eBay.co.uk and/or Shopify via our direct website.

For the purposes of The GDPR, we are the Data Processor when selling on Amazon.co.uk and/or eBay.co.uk and/or Shopify via our direct website and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from Amazon.co.uk and/or eBay.co.uk and/or Shopify via our direct website is that of “Contract” - whereby processing is necessary in order to fulfil buyer orders and enquiries. We retain information provided by Amazon.co.uk and/or eBay.co.uk and/or Shopify via our direct website, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years under instruction from HMRC.

THE TYPE OF INFORMATION WE COLLECT

We may collect the following types of personal information about you:

  • Financial information when account applications are made;
  • Each time you visit our website we use third party services to collect basic internet log information;
  • Contact information (including email address(es), telephone numbers and delivery invoice address(es) and records of communications and interactions we have had with you);
  • Visitors to our buildings may opt to use our Wi-Fi. If so, we may collect data about your device, the volume of data which you use, the websites and applications which you access and your usage by access time, frequency and location;
  • Online orders* - We receive personally identifiable information from Amazon.co.uk and/or eBay.co.uk and/or Shopify via our direct website only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose;
  • We do not make, neither directly or via third party services, any attempt to find out the identities of those visiting our website.

Please Note:
Our website may contain links to other websites run by our partner networks and affiliates. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. Please check these policies before you submit any personal data to these websites. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.

HOW LONG WILL WE KEEP AND STORE YOUR DATA?

Your personal data will be deleted or blocked as soon as the purpose of the storage has lapsed. Storage may take place beyond this if this has been envisaged by the European or national laws, in EU legal regulations, acts or other provisions, to which the controller is subject. Any blockage or deletion of data shall also take place if a storage period prescribed by the aforementioned standards expires.

CONTACT AND COMPLAINTS

If you have any queries about this privacy policy or how we process your personal information. Please send email on following.

Email: admin@naturalkrafts.com